Privacy Policy
Overview
Bendigo Brewing Pty Ltd (ABN 68 633 963 667) is committed to protecting your privacy and keeping your personal information safe.
This policy outlines how we collect, use and manage your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
What We Collect
We may collect the following types of personal information when you interact with us online, at the brewery, or through our services:
Your name and contact details (such as email address, phone number and delivery address)
Information about your orders or purchases
Payment and transaction details (processed securely via third-party gateways)
Your preferences and feedback
Information collected via cookies when you use our website
We only collect personal information that is reasonably necessary for us to provide our services or to respond to your enquiries.
How We Use Your Information
We may use your personal information to:
Process and deliver orders
Contact you regarding orders, bookings or customer service matters
Send newsletters, updates, event invites or promotional offers (only if you’ve opted in)
Improve our products, services and website user experience
Comply with any applicable legal obligations
We will never sell or rent your personal information to any third party.
Marketing Communications
If you’ve opted in to receive updates, we may send you emails about new beers, events, or what’s happening behind the scenes at Bendigo Brewing. You can unsubscribe from these at any time by clicking the “unsubscribe” link in any email.
Third-Party Services
We may use third-party services (such as online payment platforms, booking tools or e-commerce apps) that handle your personal information to deliver services on our behalf. These providers are governed by their own privacy policies and must also comply with privacy laws.
Our website may contain links to other websites. We’re not responsible for the privacy practices of those sites and encourage you to read their policies.
Cookies & Website Tracking
We may use cookies or similar technologies to enhance your browsing experience and help us understand how people interact with our site. You can disable cookies via your browser settings, but this may affect your user experience.
Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access or disclosure. This includes secure data storage and limiting access to authorised personnel only.
Access & Corrections
You can request access to your personal information or ask us to update or correct it at any time by contacting us directly. We’ll respond to all requests in a reasonable timeframe.
Policy Updates
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our website or services after changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about how we handle your personal information, or if you’d like to access or correct your details, please contact us at:
hello@bendigobrewing.com.au
25 Farmer Lane, Bendigo VIC 3550
0429 232 928